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O2 launches new range of flexible tariffs and roaming to 75 countries

Tags: O2/Telefonica (NYSE:TEF)

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  • O2 launches new flexible O2 Refresh tariffs across all handsets and tablets 
  • New tariffs include roaming in 75 destinations at no extra cost, featuring countries such as the USA, Australia and New Zealand 

Thursday 22nd March 2018: O2 has today launched a brand new set of flexible Pay Monthly O2 Refresh tariffs. The new tariffs, ranging from 1GB to 50GB, allow customers choosing any available handset or tablet to move their airtime bills up and down each month. 

The launch follows O2’s pioneering work at the end of last year when flexible tariffs were first introduced to give customers even more flexibility and control over their bills. Now, due to extensive customer feedback, flexible tariffs are available to all new and upgrading customers on O2 Refresh. 

Customers can move to a higher or lower tariff once every billing month, depending on how much data they anticipate using. Breaking away from conventional fixed plans, customers who want 1GB of data one month can do so on a £16 tariff, then switch to pay £36 a month if they want to increase their data to 50GB - giving customers the peace of mind that the package they choose will always be right for them.  

What’s more, on selected new tariffs, customers who already enjoying roaming at no extra cost in O2’s Europe Zone can now benefit from roaming* in 27 additional destinations worldwide**, including countries such as the USA, Australia and New Zealand.  

Nina Bibby, CMO at O2 said: “Last year we put O2 customers back in control of their data with the introduction of revolutionary flexible tariffs. Now we’re taking this new, flexible approach even further by giving customers more choice to move their airtime bills up and down each month on our entire range of O2 Refresh smartphones and tablets. Not only do we offer customers more flexibility and control, but we are also introducing more places to roam than any other major operator, with 75 destinations at no extra cost.”

With O2 Refresh, customers don’t pay for a phone they already own. Originally launched in April 2013, the groundbreaking tariff changed the way people buy mobile phones by separating the cost of their phone from the cost of their minutes, texts and data. Customers who want to upgrade early from another handset need only pay off the remaining balance of their Device Plan to stay bang-up-to-date. What’s more, customers who want to keep their phone after two years will only pay for their monthly Airtime Plan from that point. 

For more information on terms and conditions, visit o2.co.uk.

*Customers with the O2 Travel Inclusive Zone Bolt-On have a daily allowance of 120 minutes, 120 texts and data. 

**O2’s Europe Zone includes: Austria, French Guiana, Latvia, Portugal, Azores, Germany, Liechtenstein, Reunion, Belgium, Gibraltar, Lithuania, Romania, Bulgaria, Greece, Luxembourg, Saint Barthelemy, Canary Islands, Guadeloupe, Madeira, Saint Martin, Croatia, Guernsey, Malta, San Marino, Cyprus, Hungary, Martinique, Slovakia, Czech Republic, Iceland, Mayotte, Slovenia, Denmark, Ireland, Monaco, Spain, Estonia, Isle of Man, Netherlands, Sweden, Finland, Italy, Norway, Switzerland, France, Jersey, Poland and Vatican City. 

The O2 Travel Inclusive Zone includes: Argentina, Australia, Botswana, Canada, Chile, Colombia, Costa Rica, Ecuador, El Salvador, Greenland, Guatemala, Guinea, Guyana, Honduras, Madagascar, Mexico, Myanmar, New Zealand, Nicaragua, Panama, Paraguay, Peru, Rwanda, United States, Uruguay, Venezuela and Yemen. 

Full O2 Travel terms here.

Major operators include Vodafone, EE, Three, Sky Mobile, Tesco Mobile and Virgin Mobile (as of Feb 2018).

All O2 news release can be accessed at our website: www.o2.co.uk/news

About Telefonica UK/O2

Telefónica UK Limited is a leading digital communications company owned by Telefónica S.A. O2 is the commercial brand of Telefónica UK Limited and is the mobile network operator with the highest customer satisfaction in the UK according to Ofcom and The Institute of Customer Service. With 25 million customers, O2 runs 2G, 3G and 4G networks across the UK, as well as operating its nationwide O2 Wifi service. O2 has over 450 retail stores and sponsors The O2, O2 Academy venues and England Rugby. Read more about O2 at o2.co.uk/news.