Press release
The 2.5 billion text messages sent every year by roaming customers in the EU cost over 10 times more than domestic short messages (SMS), show figures released today by the European Commission. The average cost of a roaming text message in the EU between October 2007 and March 2008 was €0.29 according to the European Regulators’ Group (ERG), but can be as high as €0.80 for travellers from Belgium.
Calls on the industry for self-regulation and voluntary reductions of roaming prices for text messages have not been answered. The Commission will therefore start working on measures to ensure that consumers benefit from a truly single market for mobile text services. The Commission will also seek to put an end to "bill shocks" that can hit roaming customers using a mobile connection to surf the Internet. New measures could be proposed by the Commission to the European Parliament and the Council in early autumn.
“Europe's Single Market should be allowed to play its part, making sure that no borders re-appear on travellers' phone bills,” said José Manuel Barroso, President of the European Commission. “On seeing the latest price trends gathered by national telecoms regulators, I am particularly concerned by the high prices paid by consumers for text messages when they are travelling abroad. There is also a danger that European businesses are put off by non-transparent roaming costs for mobile data services. The Commission will closely work together with the European Parliament and the Council to find swift responses to Europe's data roaming problems.”
“EU citizens should be free to text across borders without being ripped off,” said Telecoms Commissioner Viviane Reding. “Roaming charges have already drained the wallets of mobile customers too much, especially the 77% of young people who send texts while using their mobile abroad. It is not a good sign for the competitiveness of Europe's mobile industry that it still hasn't got the message that credible price reductions are needed to avoid regulation. I will therefore recommend to my fellow Commissioners that we propose a regulation of SMS roaming in October. We will also have to discuss in which way to address data roaming, which continues to be heavily overpriced.”
"Based on the assessment of the market made by national regulators, the ERG found that roaming prices for sending text messages are currently too high and has highlighted the need for regulation. We welcome the fact that the Commission has arrived at the same conclusions”, said Dániel Pataki, Chairman of the ERG and Head of the Hungarian National Communications Authority. "In the view of the ERG, a price cap between €0.11 and €0.15 per SMS would be appropriate”, he added.
“On data roaming, we will have to continue to assess the need for additional regulation. We call on the industry to be vigilant on data roaming prices so that price regulation can be ruled out in the future. The ERG is also concerned that lower wholesale charges for data roaming should be available to smaller and newer operators."
