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PlayStation Network and SOE services back online

by Steven Williamson on 16 May 2011, 08:55

Tags: Sony Computers Entertainment Europe (NYSE:SNE)

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Over the weekend, Sony began to bring its PlayStation Network and Sony Online Entertainment network services back online following a security breach on April 20 which resulted in all services being taken offline.

The Japanese electronics company confirmed that the worldwide restoration of its services has begun in North America and Europe, though Japan's switch on will be slightly delayed. When users boot us the PS3, they'll be prompted to download an update, which adds the extra security measures that Sony has put in place during the downtime.

The hacking of Sony's services resulted in a data breach that compromised over 100 million customer accounts. It's currently unknown whether anyone has been affected directly by the loss of their personal data.

"We know even the most loyal customers have been frustrated by this process and are anxious to use their Sony products and services again," said Kazuo Hirai, head of Sony's game division. "We are taking aggressive action at all levels to address the concerns that were raised by this incident and are making consumer data protection a full-time, companywide commitment."

The perpetrators of the attack still haven't been caught, but all fingers point to a group of hackers called "Anonymous" who left a file on Sony's server bearing their name. "Anonymous" stringently denies the attack as the search continues. If you still can't log-on today, then don't worry. Sony says that the switch on could take some time. "Please be patient – it can take a little while for the servers to populate fully," reads a statement on the official blog.


HEXUS Forums :: 6 Comments

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Is there anyone else that uses SoE/Sony Station for their PC games?

Anyone noticed that old credit cards have reappeared on your accounts as active payment options?

Just logged in last night to change the password again and noticed a card I deleted in February is back on my account so deleted it again.

Just me or are Sony using old backups of payment/customer data?
Grey M@a;2079107
Just me or are Sony using old backups of payment/customer data?

I hadn't checked that which is a little silly of me considering. I'll look tonight.
Oh! That could mean not ownly was the system attacked and copied but Sony thinks accounts might have been modified/new ones added.
If both of you could check your accounts and let me know I am just wondering if it's just me or if this is across the board. My sub ran out on DCUO on May 5th so wondering if they are showing the card again for the free time for the game (seems we got 45 days free) Cancelled the card on the account though in Feb after buying another month for the game but as I said it's back on the account or was until I deleted it again.
I still have not been able to get into my SOE account, but surely if they are putting back data that has specifically requested to be deleted this would constitute a breach in the data protection act?