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O2 changes Ts&Cs to allow call data sharing

by The Register on 5 October 2006, 14:14

Quick Link: HEXUS.net/qagy3

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O2 has changed its terms and conditions to allow it to share "...the date, duration, time and cost of such communications and the location of your mobile phone".

O2 will be sharing this information with credit companies, other telecommunications companies, and debt collectors "...for the purposes of operating your account and providing you with the service...in addition to crime prevention and fraud detection".

Knowing where you are, and where you're making calls from, enables the network operators to build their networks with appropriate capacity, but few mobile phone users seem aware that their location is not only being monitored at all times, but that that information is being archived for future reference.

The Data Protection Act stops companies sharing information about the movements of individuals without permission, but they are free to gather the information for their own usage, and to publish statistical studies, such as T-Mobile's recently published Mobility Trends report.

The report is no more than a snapshot of information from the T-Mobile databases, but it demonstrates just how much information mobile networks are able to gather about their customers and their movements.

It found that residents of Paisley are the most mobile of T-Mobile's customers, with only 21.3 per cent of calls being made from within their own postcode. Those living in Belfast, however, don't like to travel, or at least make calls when they are travelling, as residents made 92 per cent of calls from within their local area.

It should come as no surprise that Londoners don't travel much with over 83 per cent of calls coming from their home postcode.

According to the report, T-Mobile customers like to visit Romford (4.6 per cent of calls), Enfield (2.2 per cent) and Ilford (2.4 per cent), but they never make it up to the Shetlands, Kirkwall or Stornoway. ®


HEXUS Forums :: 14 Comments

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I always get charged loads by O2 for data calls, they are a rip off!
“The Data Protection Act stops companies sharing information about the movements of individuals without permission”


Not quite true, someone call a lawyer…

The data controller may only process data for the purposes which they are established or otherwise within a specific statutory authroity, only then is it ultra vires. The movement of individuals in this regard is neither conisdered personal data or sensitive personal data.
BCFCRULE69
I always get charged loads by O2 for data calls, they are a rip off!

A bit off topic (although I confused the title with that at first) :P:)

On that note however…tell me about it! My O2 bills were getting stupid. I've now switched to T-Mobile, picked myself up a Vario II, and am now loving Hexus.net in unlimited 3G glory :P (although the 320x240 res isn't quite up to my normal 1680x1050 standards :D)
BCFCRULE69
I always get charged loads by O2 for data calls, they are a rip off!
did you even read the article summary at the top of the page? :confused:
Sharing it with debt collectors.. oh oh. better stop spending all this money on PC's :P

Seriously though, thats gotaa be invasion of privacy. I'm pretty sure the police cant follow your movements with authority so why should the phone company be able to and share with who they see fit?