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NVIDIA settles GPU class-action suit

by Pete Mason on 30 September 2010, 16:54

Tags: Dell (NASDAQ:DELL), Apple (NASDAQ:AAPL), NVIDIA (NASDAQ:NVDA), Hewlett Packard (NYSE:HPQ)

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Cast your mind back a few years and you may remember that NVIDIA was having a little problem with its mobile GPUs. Affectionately called ‘ConnectorGate', the fault led to a very high failure rate of the graphics-chips in certain Dell and HP laptops. Shortly afterwards, Apple came forward to admit that MacBook Pro laptops equipped with the GeForce 8600M were also suffering from the same affliction.

Now, several years - and countless repaired laptops - later, NVIDIA has finally brought the matter to an end by offering to settle the class-action lawsuit surrounding the faulty hardware.

As far as we can tell from looking over the settlement agreement, NVIDIA will have to deposit $2 million into an escrow fund. Claimants can then apply to have the costs of any repairs reimbursed or to have their notebooks repaired for free.

By settling, NVIDIA has also opted to take on the claimant's legal fees, which amount to a whopping $13 million. As well as having to pay its own legal fees, the GPU-maker loses the right to argue that the opposition's fees are disproportionate or unreasonable. Oh dear.

Of course, the company maintains that it isn't at fault, and that there was, in fact, nothing wrong with any of its GPUs.

The manufacturers of the laptops have been repairing the defect under warranty for some time - Apple even extended the warranty on affected machines by two years - meaning that there probably aren't too many people left with either defective laptops or outstanding repair bills. However, we have to wonder if the OEMs will be claiming from NVIDIA for the repairs that they were forced to pay for.



HEXUS Forums :: 7 Comments

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So many problems for NVIDIA these days. Is this the beginning of the end?
Cast your mind back a few years and you may remember that NVIDIA was having a little problem with its mobile GPUs. Affectionately called ‘ConnectorGate',

Bumpgate?
I'm still seeing a steady stream of NVIDIA-based laptops through my door which need BGA reworks - and even with some very sophisticated and very expensive equipment, the long-term success rate from the firm that does these repairs for me isn't high (though it's higher than it was before this kit came on the scene).

Not sure if many affected owners in the UK have been able to have repairs carried out FoC by the maker of their laptop - certainly, not if the PC has been repaired by the maker once before.

Logically (and, perhaps, legally), if the fault reoccurs, the makers should be offering money back or suitable replacements, but that doesn't seem to be happening either.

Sadly, it does seem, from my knowledge of owners' experiences, that most laptop makers, including HP, have washed their hands of the problem in the UK - otherwise, these machines would not be coming to me.

:-(

And, over here in the UK, I don't think there is anything equivalent to a class-action suit.

However, the law concerning faulty goods is amazingly powerful in the EU, so what I'd like to see happen is for someone or some organisation, rallying all these many poor owners together so that they do take advantage of the existing laws.

Bob C
Bob Crabtree;1986334
Sadly, it does seem, from my knowledge of owners' experiences, that most laptop makers, including HP, have washed their hands of the problem in the UK - otherwise, these machines would not be coming to me.

Funny you should mention this as I had a HP brought to me yesterday with the BGA problem.
Now I really can't stand HP Laptops, they are amazingly unreliable, but their UK page for this particular model had very good and contact information on how to get it replaced under the extended warranty scheme.

Now if they'll stick to their word and sort it is another thing. I'll post my experiences as it progresses :)
I've got an HP Pavilion dv9000 here that had one of these faulty chips in, well documented on the web about the failure of them, it was bought from PCW and they didnt give a toss when it went pop as the warranty had ran out…

Said laptop has since been replaced about 8 months ago, where do I stand on…?