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Intel acknowledges sale of counterfeit Core i7 CPUs

by Parm Mann on 8 March 2010, 11:52

Tags: Intel (NASDAQ:INTC)

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Intel has acknowledged reports of counterfeit Core i7 processors being sold at US retail by stating that it is "working to identify" the problem.

Over the course of the past few days, reports have surfaced at a number of technology websites claiming that readers had received the counterfeit product - an Intel Core i7 920 processor - from US retailer Newegg.

The high-end part, priced at $289, is said to have been delivered to Newegg customers, only to be identified as a counterfeit product - consisting of an imitation box, a fake chip, a placeholder for the heatsink/fan and a manual consisting of blank pages.

Newegg has responded by issuing a statement to HardOCP - who originally broke the story on Friday and later claimed 300 counterfeit processors had been delivered to the US retailer via D&H Distribution - by stating that "one of our long term partners mistakenly shipped a small number of demo boxes instead of functional unit".

The retailer is now believed to have contacted affected customers, issuing replacements where appropriate.

Although it remains unclear exactly how the counterfeit products made their way into retail, Intel has acknowledged that the problem exists by issuing the following brief statement:

"Intel has been made aware of the potential for counterfeit i7-920 packages in the marketplace and is working to identify how many and/or where they are being sold. The examples we have seen are not Intel products but are counterfeits."

"Buyers should contact their place of purchase for a replacement and/or should contact their local law enforcement agency if the place of purchase refuses to help."

A video showing one of the counterfeit CPUs has appeared on YouTube and can be viewed below.



HEXUS Forums :: 14 Comments

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wow….I wonder if this was a case of an intel warehouse employee swapping boxes of CPUs or newegg being offered a deal “too good to be true”?

I would give a lot for a montage of the first reactions from people as they opened these :)
Either that or these are dummy boxes… but then spelling mistakes?

Someone had better check eBay for cheap i7 CPUs…
So hang on, are these ‘demo units’ as the statement from Newegg claims, or are they counterfeits? Seems like a pretty fundamental distinction to me - if they're demo units then it's just a shipping mistake but if they're counterfeits then someone out there is deliberately producing illegal products and somehow introducing them to the supply chain.

Maybe not such a problem to the consumer that buys through a large retailer (as they should have enough genuine stock to cover themselves) but as Stringent says, if these get onto eBay then it becomes much more dangerous for the consumer…
The way I read it at least…….newegg either assumed or lied to customers that they were demo units……Intel later confirmed they were counterfeits.
……….. Shouldn't someone have noticed the weight difference? I mean the retail boxes are fairly hefty compared to a bunch of plastic. 300 of them is heftier still and would have effected the the freight costs.