facebook rss twitter

Apple launches MobileMe blog to address service issues

by Parm Mann on 28 July 2008, 12:01

Tags: Apple (NASDAQ:AAPL)

Quick Link: HEXUS.net/qaojj

Add to My Vault: x

Earlier this month, Apple officially launched its successor to .Mac in the form of MobileMe, a service which marked Apple's latest attempt at cracking cloud-based solutions.

Unfortunately, the launch hasn't been without its problems and many users have experienced a multitude of problems ranging from the inability to access their mail accounts to difficulties with syncing their devices.

Apple has cited vast amounts of traffic as one potential cause of the problems, but for a service which charges £59 per year, its users will no doubt demand more.

Late last week, Apple launched a MobileMe status page to help keep its customers in the loop. The blog-like page provided the following message:

Steve Jobs has asked me to write a posting every other day or so to let everyone know what’s happening with MobileMe, and I’m working directly with the MobileMe group to ensure that we keep you really up to date. In the 14 days since we launched, it’s been a rocky road and we know the pain some people have been suffering. Be assured people here are working 24-7 to improve matters, and we’re going to favour getting you new info hot off the presses even if we have to post corrections or further updates later.

The page was then updated yesterday with news of restored e-mail services, though 10 per cent of mail received between July 18th and July 22nd may have been lost.

It's a rare occurrence to see an Apple product launch going so horribly wrong. With Apple having taken the time to taunt Microsoft on the day of the MobileMe launch, we bet Microsoft is having the last laugh now.

If you're struggling with MobileMe, head on over to the MobileMe status page for further information.



HEXUS Forums :: 0 Comments

Login with Forum Account

Don't have an account? Register today!
Log in to be the first to comment!